# Record and review goods received

To record and review goods received, start with purchasing access, the correct branch and supplier, and the original commercial document. In Admin, search receipts, open goods receipt, record quantities, and record rejected goods. Match the supplier, document dates, line quantities, prices, tax, and totals against the original document before confirming.

Canonical URL: https://admin.tajergo.ae/help/articles/admin/goods-received/
Article ID: goods-received
Surface: Admin
Category: Purchasing
Last reviewed: 2026-09-06

## Before you start

- Purchasing access, the correct branch and supplier, and the original commercial document
- Compare supplier, dates, lines, quantities, prices, tax, and totals before confirming

## Steps

1. Open /purchasing/grn and locate the receipt by supplier, branch, order reference, or status.
2. Open the goods receipt and compare each delivered line with the purchase order and physical delivery.
3. Enter accepted and rejected quantities plus the displayed discrepancy details; do not record undelivered stock as received.
4. Review totals and save once, then reopen the receipt to confirm its status and recorded quantities.

## Expected result

The goods receipt shows accepted, rejected, and discrepant quantities against the source order and supplier delivery. A successful save returns a clear status and updates the receipt record once; undelivered quantities are not recorded as received.

## Permissions

- Goods-receipt list and detail require purchasing.read; receiving mutations apply their operation-specific backend authorization.

## Troubleshooting

### Delivered quantities cannot be saved.

Compare the physical delivery with the purchase order, then correct accepted, rejected, and discrepancy values in the displayed units. Submit once after totals balance.

### Receipt status remains uncertain after saving.

Reopen the same goods receipt and check its quantities and status before recording another receipt. Escalate the safe receipt and order references, supplier, branch, quantities, and time.

## Related articles

- [Review purchasing and reconciliation](https://admin.tajergo.ae/help/articles/admin/purchasing-overview.md)
- [Manage suppliers and supplier intelligence](https://admin.tajergo.ae/help/articles/admin/suppliers-intelligence.md)
- [Create and manage purchase orders](https://admin.tajergo.ae/help/articles/admin/purchase-orders.md)