Manage kitchen display stations
To manage kitchen display stations, start with the intended branch plus accurate receipt, table, or kitchen-station configuration. In Admin, create station, copy display link, update PIN, and review station status. Test the change on the intended terminal or station before relying on it during service.
Before you start
- The intended branch plus accurate receipt, table, or kitchen-station configuration
- Save Admin configuration first, then verify the affected POS or KDS device in its own environment
Steps
- Open /settings/kds, confirm the branch, and review existing stations before creating another display.
- Create or open a station, enter its displayed identity and routing fields, and save once.
- Copy the generated display link only to the intended device; set or update the station PIN without placing it in support evidence.
- Check station status from Admin and revoke access only for the exact station; verify live ticket behavior on the KDS device separately.
Expected result
The station list shows the saved station, status, display link state, and access changes for the selected branch. PIN values are not echoed into documentation or support evidence, and device behavior requires separate KDS verification.
Permissions
- KDS Settings requires settings.read; station creation, PIN, link, and revocation operations keep their backend authorization and branch scope.
Troubleshooting
A station cannot be created or shows the wrong status.
Confirm the branch, station identity, and routing fields, then correct the displayed error and save once. Refresh status before creating another station.
Display link, PIN, or revocation result is uncertain.
Check the exact station and current access state before repeating an action. Never share the PIN or private display link in support notes; provide the station reference, branch, action, status, and time.
Related articles
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Sign in with the appropriate role and confirm your Business Account and branch before continuing.
Read as Markdown · Guidance for support agents
Last reviewed 2026-09-06 · Send documentation feedback