# Change the POS language

Use the profile menu language control to change the interface language for the current terminal session. Open the profile menu, select Language, and choose an available language. Confirm the active branch and signed-in role before taking orders on a shared terminal.

Canonical URL: https://admin.tajergo.ae/help/articles/pos/change-language/
Article ID: pos-change-language
Surface: POS
Category: Getting started
Last reviewed: 2026-09-06

## Before you start

- An active POS user or public access appropriate to this page.
- The intended Business Account, branch, and terminal identity are known before operational work begins.

## Steps

1. Open the profile menu.
2. Select Language.
3. Choose an available language.
4. Confirm labels and layout update.

## Expected result

Navigation, labels, and direction update to the selected language while the active branch stays unchanged. Do not take orders until the displayed identity and branch are correct.

## Permissions

- Any authenticated POS user can choose an available interface language.

## Troubleshooting

### When staff open the profile menu, POS blocks progress before they can select Language.

First confirm the following access and record state: An active POS user or public access appropriate to this page. The intended Business Account, branch, and terminal identity are known before operational work begins. Reopen /billing once and read the exact validation or configuration message. If the control remains unavailable, stop and give Support the terminal ID, intended branch, visible message, and time; omit passwords, PINs, codes, and reset links. Keep evidence of the result when staff open the profile menu.

### The signed-in identity, branch, terminal, or navigation remains wrong after the final checkpoint: Confirm labels and layout update.

Check the account identity, branch label, terminal readiness, connection, and pending-transaction indicator. Correct the identity or session condition, then retry once. Stop if the branch or user still differs. If those records still disagree, stop and send Support the terminal ID, intended branch, visible message, and time; omit passwords, PINs, codes, and reset links. Before another attempt, establish whether staff could confirm labels and layout update.

## Related articles

- [Sign in to POS](https://admin.tajergo.ae/help/articles/pos/sign-in.md)
- [Install the POS app](https://admin.tajergo.ae/help/articles/pos/install-app.md)
- [Unlock an idle POS session](https://admin.tajergo.ae/help/articles/pos/session-lock.md)
- [Switch the active branch](https://admin.tajergo.ae/help/articles/pos/switch-branch.md)