# Read and manage the cookie notice

The public Cookie Notice route and banner explain cookie choices available in the POS browser. Open Cookie Notice from login or the banner, review the described cookie categories, and use the available banner choice. Use the current published notice and collect only the customer information needed for the stated operational purpose.

Canonical URL: https://admin.tajergo.ae/help/articles/pos/cookie-notice/
Article ID: pos-cookie-notice
Surface: POS
Category: Privacy and legal
Last reviewed: 2026-09-06

## Before you start

- No sign-in is required to read the published cookie notice.
- Use the same browser profile whose cookie choice needs review.

## Read the Cookie Notice

1. Open /legal/cookie-notice.
2. Read the current published document and version without signing in.

## Respond to the cookie banner

1. Read the choices presented by the banner.
2. Select the intended available choice once.
3. Verify the banner or cookie control shows the saved choice before selecting it again.

## Expected result

The public notice explains the available categories and the selected banner choice persists for that browser. Use the published document currently displayed and collect only the customer information required for the stated purpose.

## Permissions

- Public read access. The browser user can choose among the cookie options actually offered by the banner.

## Troubleshooting

### The workflow stops while staff open Cookie Notice from login or the banner, before they can review the described cookie categories.

First confirm the following access and record state: No sign-in is required to read the published cookie notice. Use the same browser profile whose cookie choice needs review. Return to /legal/cookie-notice without changing user, branch, or record. Try the blocked step once; if it remains unavailable, stop and provide Support the document title, public URL, version, or consent control; omit credentials and customer data. Keep evidence of the result when staff open Cookie Notice from login or the banner.

### The published version or explicit consent state is missing or unclear after the final checkpoint: Reopen the notice when policy details are needed.

Check the public URL, published title/version, connection, and any explicit cookie or customer-consent choice. Refresh the public document once after connectivity returns; do not repeat a consent change until its state is clear. If those records still disagree, stop and send Support the document title, public URL, version, or consent control; omit credentials and customer data. Before another attempt, establish whether staff could reopen the notice when policy details are needed.

## Related articles

- [Read the POS privacy notice](https://admin.tajergo.ae/help/articles/pos/privacy-notice.md)
- [Read the POS terms of service](https://admin.tajergo.ae/help/articles/pos/terms.md)