# Install the POS app

Install is offered only when the browser reports that this site can be installed as a Progressive Web App. Open POS in a supported browser, use the Install button when it appears, and confirm the browser installation prompt. Confirm the active branch and signed-in role before taking orders on a shared terminal.

Canonical URL: https://admin.tajergo.ae/help/articles/pos/install-app/
Article ID: pos-install-app
Surface: POS
Category: Getting started
Last reviewed: 2026-09-06

## Before you start

- A supported browser that exposes the installation prompt for this POS site.
- Permission to install an application on the terminal.

## Steps

1. Open POS in a supported browser.
2. Use the Install button when it appears.
3. Confirm the browser installation prompt.
4. Launch TajerGo POS from the installed app icon.

## Expected result

TajerGo POS launches from its installed application icon and opens the same secure sign-in flow. Do not take orders until the displayed identity and branch are correct.

## Permissions

- Browser access to the POS site and operating-system permission to install an app.

## Troubleshooting

### POS does not let staff open POS in a supported browser; they cannot continue to use the Install button when it appears.

Check the required state before trying again: A supported browser that exposes the installation prompt for this POS site. Permission to install an application on the terminal. Keep the same branch and record, reopen /login, and try the blocked action once. If it still fails, stop and send Support the terminal ID, intended branch, visible message, and time; omit passwords, PINs, codes, and reset links. Note whether POS changes as staff open POS in a supported browser.

### The signed-in identity, branch, terminal, or navigation remains wrong after the final checkpoint: Launch TajerGo POS from the installed app icon.

Check the account identity, branch label, terminal readiness, connection, and pending-transaction indicator. Correct the identity or session condition, then retry once. Stop if the branch or user still differs. When no single result can be proved, pause and provide Support the terminal ID, intended branch, visible message, and time; omit passwords, PINs, codes, and reset links. The final evidence must establish whether staff could launch TajerGo POS from the installed app icon.

## Related articles

- [Sign in to POS](https://admin.tajergo.ae/help/articles/pos/sign-in.md)
- [Unlock an idle POS session](https://admin.tajergo.ae/help/articles/pos/session-lock.md)
- [Switch the active branch](https://admin.tajergo.ae/help/articles/pos/switch-branch.md)
- [Change the POS language](https://admin.tajergo.ae/help/articles/pos/change-language.md)