# Record counts or wastage

Stock count and wastage are separate Inventory workflows. A stock count starts a branch audit, records physical quantities for its listed items, then commits the audit to adjust stock. Wastage records one item quantity and optional note as a loss movement. Verify the branch, item, unit, and current history before starting either workflow or repeating a failed submission.

Canonical URL: https://admin.tajergo.ae/help/articles/pos/inventory-count-wastage/
Article ID: pos-inventory-count-wastage
Surface: POS
Category: Inventory
Last reviewed: 2026-09-06

## Before you start

- An authenticated POS session assigned to the intended branch with inventory write access.
- For a count, no conflicting branch audit; for wastage, the intended item, unit, quantity, and operational note.

## Complete a stock count

1. Select Start stock count to create the branch audit and generated count sheet.
2. Enter the physical quantity for each listed inventory item and review every unit.
3. Select Commit count once, then verify the audit is completed and stock reflects the entered quantities.

## Record wastage

1. Open the intended inventory item and select Record wastage.
2. Enter a quantity greater than zero, select the reason, and add an optional operational note.
3. Submit once, then verify one wastage movement and the updated item quantity.

## Expected result

A committed stock count closes one branch audit and adjusts its entered items; a wastage submission creates one loss movement for the selected item. Each result is verified separately in current stock and history before another adjustment.

## Permissions

- Viewing stock requires POS or inventory read access; counts, wastage, and sold-out changes require the applicable inventory write permission for the active branch.

## Troubleshooting

### A stock count cannot start, or its generated count sheet omits an expected item.

Confirm the active branch, inventory-write access, and that no conflicting count audit is open. Refresh Inventory once. Do not enter physical quantities against another branch; report the audit reference and missing SKU if the sheet remains incomplete.

### A committed count or wastage submission does not match item history.

For a count, compare the committed audit and each entered physical quantity. For wastage, find one loss movement with the intended SKU, unit, quantity, reason, and note. Do not submit another adjustment while either record is pending or unclear.

## Related articles

- [Review POS inventory](https://admin.tajergo.ae/help/articles/pos/inventory-view.md)
- [Mark or understand sold-out items](https://admin.tajergo.ae/help/articles/pos/sold-out.md)