# Review recent kitchen ticket status

The register status panel shows open kitchen tickets and tickets completed during the recent 24-hour window, with sent, started, or completed timing. Open Order status from the register, refresh the panel when needed, and review ticket, table, and timing status. Confirm the table or recipient, service mode, promise time, and kitchen status before continuing.

Canonical URL: https://admin.tajergo.ae/help/articles/pos/kitchen-order-status/
Article ID: pos-kitchen-order-status
Surface: POS
Category: Fulfilment and tables
Last reviewed: 2026-09-06

## Before you start

- An authenticated POS session on the intended branch.
- A reviewed order with the required service mode, table or recipient, and fulfilment details.

## Steps

1. Open Order status from the register.
2. Refresh the panel when needed.
3. Review ticket, table, and timing status.
4. Open Orders for full operational history.

## Expected result

The panel shows open kitchen tickets and recently completed tickets with their current timing and status. Do not open a duplicate table session or fulfilment order while the original result is unknown.

## Permissions

- The staff member needs POS access for the active branch; table merge, kitchen round, and settlement controls appear only when the order state supports them.

## Troubleshooting

### When staff open Order status from the register, POS blocks progress before they can refresh the panel when needed.

First confirm the following access and record state: An authenticated POS session on the intended branch. A reviewed order with the required service mode, table or recipient, and fulfilment details. Reopen /billing once and read the exact validation or configuration message. If the control remains unavailable, stop and give Support the safe order/table reference, branch, service mode, slot, status, and time. Keep evidence of the result when staff open Order status from the register.

### The table, kitchen ticket, fulfilment slot, recipient, or order status is unresolved after the final checkpoint: Open Orders for full operational history.

Inspect the original table session, kitchen ticket, promise time, recipient, and order status. Retry once only after finding the original order or table session and proving the change was not saved. When no single result can be proved, pause and provide Support the safe order/table reference, branch, service mode, slot, status, and time. Before another attempt, establish whether staff could open Orders for full operational history.

## Related articles

- [Open or select a table](https://admin.tajergo.ae/help/articles/pos/open-table.md)
- [Merge occupied tables](https://admin.tajergo.ae/help/articles/pos/merge-tables.md)
- [Send a kitchen round](https://admin.tajergo.ae/help/articles/pos/kitchen-rounds.md)
- [Settle a table tab](https://admin.tajergo.ae/help/articles/pos/settle-table.md)