# Merge occupied tables

Merge mode combines two occupied table sessions after the cashier selects both checks. Open table selection, choose Merge tables, and select two occupied tables with sessions. Confirm the table or recipient, service mode, promise time, and kitchen status before continuing.

Canonical URL: https://admin.tajergo.ae/help/articles/pos/merge-tables/
Article ID: pos-merge-tables
Surface: POS
Category: Fulfilment and tables
Last reviewed: 2026-09-06

## Before you start

- An authenticated POS session on the intended branch.
- A reviewed order with the required service mode, table or recipient, and fulfilment details.

## Steps

1. Open table selection.
2. Choose Merge tables.
3. Select two occupied tables with sessions.
4. Confirm Merge and verify the updated table state.

## Expected result

Eligible source tables move into the selected destination without duplicate lines or a second active session. Do not open a duplicate table session or fulfilment order while the original result is unknown.

## Permissions

- The staff member needs POS access for the active branch; table merge, kitchen round, and settlement controls appear only when the order state supports them.

## Troubleshooting

### The workflow stops while staff open table selection, before they can choose Merge tables.

Check the required state before trying again: An authenticated POS session on the intended branch. A reviewed order with the required service mode, table or recipient, and fulfilment details. Return to /billing without changing user, branch, or record. Try the blocked step once; if it remains unavailable, stop and provide Support the safe order/table reference, branch, service mode, slot, status, and time. Note whether POS changes as staff open table selection.

### The table, kitchen ticket, fulfilment slot, recipient, or order status is unresolved after the final checkpoint: Confirm Merge and verify the updated table state.

Inspect the original table session, kitchen ticket, promise time, recipient, and order status. Retry once only after finding the original order or table session and proving the change was not saved. An unresolved mismatch needs Support review with the safe order/table reference, branch, service mode, slot, status, and time. The final evidence must establish whether staff could confirm Merge and verify the updated table state.

## Related articles

- [Open or select a table](https://admin.tajergo.ae/help/articles/pos/open-table.md)
- [Send a kitchen round](https://admin.tajergo.ae/help/articles/pos/kitchen-rounds.md)
- [Settle a table tab](https://admin.tajergo.ae/help/articles/pos/settle-table.md)
- [Schedule a pickup order](https://admin.tajergo.ae/help/articles/pos/schedule-pickup.md)