# Open or select a table

Available tables open with a guest count; occupied tables with an active session reopen their running tab. Choose Dine-In, select an available table and enter guest count, or choose an occupied table, and confirm the table name appears on the register. Confirm the table or recipient, service mode, promise time, and kitchen status before continuing.

Canonical URL: https://admin.tajergo.ae/help/articles/pos/open-table/
Article ID: pos-open-table
Surface: POS
Category: Fulfilment and tables
Last reviewed: 2026-09-06

## Before you start

- An authenticated POS session on the intended branch.
- A reviewed order with the required service mode, table or recipient, and fulfilment details.

## Steps

1. Choose Dine-In.
2. Select an available table and enter guest count, or choose an occupied table.
3. Confirm the table name appears on the register.

## Expected result

One active table session contains the intended dine-in order for the active branch. Do not open a duplicate table session or fulfilment order while the original result is unknown.

## Permissions

- The staff member needs POS access for the active branch; table merge, kitchen round, and settlement controls appear only when the order state supports them.

## Troubleshooting

### Staff cannot choose Dine-In because the control is missing, disabled, or rejected before they select an available table and enter guest count, or choose an occupied table.

Verify these conditions before another test: An authenticated POS session on the intended branch. A reviewed order with the required service mode, table or recipient, and fulfilment details. Check those conditions on /billing and repeat only the blocked step once. Preserve the screen and ask Support to review the safe order/table reference, branch, service mode, slot, status, and time. Record the visible response when staff choose Dine-In.

### The table, kitchen ticket, fulfilment slot, recipient, or order status is unresolved after the final checkpoint: Confirm the table name appears on the register.

Inspect the original table session, kitchen ticket, promise time, recipient, and order status. Retry once only after finding the original order or table session and proving the change was not saved. Do not repeat the action if the records conflict; ask Support to review the safe order/table reference, branch, service mode, slot, status, and time. Confirm from the records whether staff could confirm the table name appears on the register.

## Related articles

- [Merge occupied tables](https://admin.tajergo.ae/help/articles/pos/merge-tables.md)
- [Send a kitchen round](https://admin.tajergo.ae/help/articles/pos/kitchen-rounds.md)
- [Settle a table tab](https://admin.tajergo.ae/help/articles/pos/settle-table.md)
- [Schedule a pickup order](https://admin.tajergo.ae/help/articles/pos/schedule-pickup.md)