# Review price, VAT, discounts, and service charge

Cart totals show subtotal, discount lines, VAT or tax, service charge, tip, and final amount using current branch pricing. Wait for pricing to finish calculating, review subtotal and each adjustment, and confirm tax and service charge match the current order. Submit the payment once, then verify Orders and Payments before retrying any uncertain result.

Canonical URL: https://admin.tajergo.ae/help/articles/pos/pricing-summary/
Article ID: pos-pricing-summary
Surface: POS
Category: Pricing and payments
Last reviewed: 2026-09-06

## Before you start

- An authenticated POS session on the intended branch.
- A reviewed cart with the correct customer, service mode, item prices, tax context, and amount due.

## Steps

1. Wait for pricing to finish calculating.
2. Review subtotal and each adjustment.
3. Confirm tax and service charge match the current order.
4. Do not collect payment while pricing is unavailable.

## Expected result

Subtotal, discounts, VAT or tax, service charge, tip, and final amount reconcile on the cart and receipt. Never submit an uncertain tender again until Orders and Payments show whether it succeeded, failed, or queued.

## Permissions

- The staff member needs POS checkout access for the active branch; discounts, overrides, Khata, and some tenders may require the specific manager or configured payment permission.

## Troubleshooting

### POS does not let staff wait for pricing to finish calculating; they cannot continue to review subtotal and each adjustment.

First confirm the following access and record state: An authenticated POS session on the intended branch. A reviewed cart with the correct customer, service mode, item prices, tax context, and amount due. Keep the same branch and record, reopen /billing, and try the blocked action once. If it still fails, stop and send Support the safe order/payment references, tender, amount, branch, status, and time; omit card data, CVV, wallet secrets, and PINs. Keep evidence of the result when staff wait for pricing to finish calculating.

### The total, tender, receipt, server record, and local queue do not show one payment outcome after the final checkpoint: Do not collect payment while pricing is unavailable.

Compare the final total, Orders entry, Payments entry, receipt, external-terminal result, and local queue. Never repeat an uncertain tender. Retry only when both server records and the local queue prove no payment exists. When no single result can be proved, pause and provide Support the safe order/payment references, tender, amount, branch, status, and time; omit card data, CVV, wallet secrets, and PINs. Before another attempt, establish whether staff could do not collect payment while pricing is unavailable.

## Related articles

- [Apply or remove a promotion code](https://admin.tajergo.ae/help/articles/pos/promotion-code.md)
- [Use an authorized discount or price override](https://admin.tajergo.ae/help/articles/pos/manual-discount.md)
- [Choose a payment method](https://admin.tajergo.ae/help/articles/pos/payment-methods.md)
- [Complete a cash payment](https://admin.tajergo.ae/help/articles/pos/cash-payment.md)