# Items Performance

Open Items Performance, set Date Range, and inspect item quantities, sales, and performance for the selected period for the signed-in branch. Use Top Sellers or Bottom Sellers when choosing the ranking. No row drilldown or additional branch, customer, segment, staff, shift, or status selector is implemented. Refresh once after source records settle, then verify the header before exporting PDF or printing.

Canonical URL: https://admin.tajergo.ae/help/articles/pos/report-items-performance/
Article ID: pos-report-items-performance
Surface: POS
Category: Reports
Last reviewed: 2026-09-06

## Before you start

- An authenticated POS session with pos.read or reports.read for the branch attached to the session.
- Relevant orders, payments, shifts, stock movements, or customer links must exist for the selected date or shift.

## Steps

1. Open this report from the Reports library.
2. Set the start and end dates for item quantities, sales, and performance for the selected period; the signed-in branch remains the report scope. Choose Top Sellers or Bottom Sellers for the intended ranking.
3. Review the displayed measures, including Net Item Sales, Total Profit, Items Sold, Unique Items, Avg Margin, Top Seller, #, Product. The rows and charts are read-only; no row drilldown is implemented.
4. Refresh once after the source records for item quantities, sales, and performance for the selected period settle, then verify the date and branch header before exporting PDF or printing.

## Expected result

The report displays item quantities, sales, and performance for the selected period for the selected date range and signed-in branch. Empty data remains a valid zero/empty view; an error state offers Refresh. PDF export and print use the currently rendered report rather than a hidden filter scope.

## Permissions

- The user needs pos.read or reports.read for the active branch; exports contain only the report data returned for that authorized scope.

## Troubleshooting

### No data appears for item quantities, sales, and performance for the selected period even though the period should contain source records, or loading fails.

Confirm the signed-in branch, date range, and the source records behind Net Item Sales, Total Profit, Items Sold, Unique Items. Refresh once after those records settle. There are no additional hidden customer, segment, staff, shift, status, or branch filters to clear; report the route, dates, branch, and visible error.

### The exported or printed values for item quantities, sales, and performance for the selected period differ from the same report on screen.

Keep the date range and signed-in branch unchanged and compare Net Item Sales, Total Profit, Items Sold, Unique Items before exporting once more. Do not reconcile from a file with a different header or stale values; provide Support the report route, dates, branch, differing figure, and export time.

## Related articles

- [Use the POS reports library](https://admin.tajergo.ae/help/articles/pos/reports-library.md)
- [Sales Summary](https://admin.tajergo.ae/help/articles/pos/report-sales-summary.md)
- [Hourly Sales](https://admin.tajergo.ae/help/articles/pos/report-sales-hourly.md)
- [Category Performance](https://admin.tajergo.ae/help/articles/pos/report-category-performance.md)