# Leakage Control Pack

Open Leakage Control Pack, set Date Range, and inspect loss-prevention and exception evidence in one pack for the signed-in branch. Date Range is the only on-page data filter. No row drilldown or additional branch, customer, segment, staff, shift, or status selector is implemented. Refresh once after source records settle, then verify the header before exporting PDF or printing.

Canonical URL: https://admin.tajergo.ae/help/articles/pos/report-pack-leakage-control/
Article ID: pos-report-pack-leakage-control
Surface: POS
Category: Reports
Last reviewed: 2026-09-06

## Before you start

- An authenticated POS session with pos.read or reports.read for the branch attached to the session.
- Relevant orders, payments, shifts, stock movements, or customer links must exist for the selected date or shift.

## Steps

1. Open this report from the Reports library.
2. Set the start and end dates for loss-prevention and exception evidence in one pack; the signed-in branch remains the report scope.
3. Review the displayed measures, including Voids, Void Amount, Discounted Orders, Refunds, Leakage Type, Count, Amount, Risk. The rows and charts are read-only; no row drilldown is implemented.
4. Refresh once after the source records for loss-prevention and exception evidence in one pack settle, then verify the date and branch header before exporting PDF or printing.

## Expected result

The report displays loss-prevention and exception evidence in one pack for the selected date range and signed-in branch. Empty data remains a valid zero/empty view; an error state offers Refresh. PDF export and print use the currently rendered report rather than a hidden filter scope.

## Permissions

- The user needs pos.read or reports.read for the active branch; exports contain only the report data returned for that authorized scope.

## Troubleshooting

### No data appears for loss-prevention and exception evidence in one pack even though the period should contain source records, or loading fails.

Confirm the signed-in branch, date range, and the source records behind Voids, Void Amount, Discounted Orders, Refunds. Refresh once after those records settle. There are no additional hidden customer, segment, staff, shift, status, or branch filters to clear; report the route, dates, branch, and visible error.

### The exported or printed values for loss-prevention and exception evidence in one pack differ from the same report on screen.

Keep the date range and signed-in branch unchanged and compare Voids, Void Amount, Discounted Orders, Refunds before exporting once more. Do not reconcile from a file with a different header or stale values; provide Support the report route, dates, branch, differing figure, and export time.

## Related articles

- [Use the POS reports library](https://admin.tajergo.ae/help/articles/pos/reports-library.md)
- [Sales Summary](https://admin.tajergo.ae/help/articles/pos/report-sales-summary.md)
- [Hourly Sales](https://admin.tajergo.ae/help/articles/pos/report-sales-hourly.md)
- [Items Performance](https://admin.tajergo.ae/help/articles/pos/report-items-performance.md)