Payments Report
Open Payments Report, set Date Range, and inspect payment-method totals and reconciliation detail for the signed-in branch. Date Range is the only on-page data filter. No row drilldown or additional branch, customer, segment, staff, shift, or status selector is implemented. Refresh once after source records settle, then verify the header before exporting PDF or printing.
Before you start
- An authenticated POS session with pos.read or reports.read for the branch attached to the session.
- Relevant orders, payments, shifts, stock movements, or customer links must exist for the selected date or shift.
Steps
- Open this report from the Reports library.
- Set the start and end dates for payment-method totals and reconciliation detail; the signed-in branch remains the report scope.
- Review the displayed measures, including Total Collections, Net Collections, Total Transactions, Total Refunds, Cash Ratio, Payment Methods, Payment Method, Transactions. The rows and charts are read-only; no row drilldown is implemented.
- Refresh once after the source records for payment-method totals and reconciliation detail settle, then verify the date and branch header before exporting PDF or printing.
Expected result
The report displays payment-method totals and reconciliation detail for the selected date range and signed-in branch. Empty data remains a valid zero/empty view; an error state offers Refresh. PDF export and print use the currently rendered report rather than a hidden filter scope.
Permissions
- The user needs pos.read or reports.read for the active branch; exports contain only the report data returned for that authorized scope.
Troubleshooting
No data appears for payment-method totals and reconciliation detail even though the period should contain source records, or loading fails.
Confirm the signed-in branch, date range, and the source records behind Total Collections, Net Collections, Total Transactions, Total Refunds. Refresh once after those records settle. There are no additional hidden customer, segment, staff, shift, status, or branch filters to clear; report the route, dates, branch, and visible error.
The exported or printed values for payment-method totals and reconciliation detail differ from the same report on screen.
Keep the date range and signed-in branch unchanged and compare Total Collections, Net Collections, Total Transactions, Total Refunds before exporting once more. Do not reconcile from a file with a different header or stale values; provide Support the report route, dates, branch, differing figure, and export time.
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Open in TajerGo
Sign in with the appropriate role and confirm your Business Account and branch before continuing.
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Last reviewed 2026-09-06 · Send documentation feedback