# Choose a product variant

Products with variants require a specific sellable option before they enter the cart. Select a product with variants, review each available option and price, and choose the required variant. Review the final cart, customer, service mode, price, tax, notes, and stock state before checkout.

Canonical URL: https://admin.tajergo.ae/help/articles/pos/select-variant/
Article ID: pos-select-variant
Surface: POS
Category: Register
Last reviewed: 2026-09-06

## Before you start

- An authenticated POS session for the intended branch.
- The current branch menu and register configuration have finished loading.

## Steps

1. Select a product with variants.
2. Review each available option and price.
3. Choose the required variant.
4. Confirm it appears as the correct cart line.

## Expected result

The selected variant appears once as the correct cart line with its displayed price. Keep the cart open and do not add the item again while its line state is uncertain.

## Permissions

- Register use requires POS access for the active branch; catalog, configuration, and stock corrections remain restricted to an authorized manager.

## Troubleshooting

### Staff cannot select a product with variants because the control is missing, disabled, or rejected before they review each available option and price.

First confirm the following access and record state: An authenticated POS session for the intended branch. The current branch menu and register configuration have finished loading. Check those conditions on /billing and repeat only the blocked step once. Preserve the screen and ask Support to review the safe cart reference, product or SKU, branch, line state, and time. Keep evidence of the result when staff select a product with variants.

### The cart or register does not reflect the requested item change after the final checkpoint: Confirm it appears as the correct cart line.

Inspect the affected cart line, quantity, unit, modifiers, price, stock, customer, and service mode. Retry once only when the cart proves the change was not already applied and menu and stock data are current. Do not repeat the action if the records conflict; ask Support to review the safe cart reference, product or SKU, branch, line state, and time. Before another attempt, establish whether staff could confirm it appears as the correct cart line.

## Related articles

- [Find products and categories](https://admin.tajergo.ae/help/articles/pos/find-products.md)
- [Add a product by barcode](https://admin.tajergo.ae/help/articles/pos/scan-barcode.md)
- [Add modifiers and item choices](https://admin.tajergo.ae/help/articles/pos/configure-modifiers.md)
- [Sell a weighted item](https://admin.tajergo.ae/help/articles/pos/enter-weight.md)