Review POS inventory
Inventory shows branch stock, sellability, pricing display, and operational stock signals available to the POS role. Open Inventory, search or filter the item, and review quantity, stock state, sellability, and displayed price. Confirm the branch, item, unit, quantity, and reason before recording a count, wastage, or sold-out change.
Before you start
- An authenticated POS session assigned to the intended branch.
- The current branch inventory, item unit, and stock snapshot have finished loading.
Steps
- Open Inventory.
- Search or filter the item.
- Review quantity, stock state, sellability, and displayed price.
- Refresh after an authorized stock action.
Expected result
The inventory page shows current branch items, units, on-hand quantities, status, and configured selling prices. Do not enter a second count or wastage adjustment until the first record and current on-hand quantity are checked.
Permissions
- Viewing stock requires POS or inventory read access; counts, wastage, and sold-out changes require the applicable inventory write permission for the active branch.
Troubleshooting
Inventory is empty for a branch that should have stocked items, or the page fails to load.
Confirm the branch selector and inventory read access, then wait for the connection and sync indicators to settle. Refresh Inventory once. If a known SKU is still absent, stop and provide Support the SKU, branch, displayed quantity or error, and time.
An item quantity or availability differs from the register and the Inventory page.
Compare the same SKU, sale unit, and branch on both screens, then review recent counts, wastage, and sold-out changes. Do not enter a correcting adjustment until the last movement is understood; send Support the SKU, branch, both displayed quantities, and time.
Related articles
Where controls are enabled, inventory actions record a count or wastage adjustment against the current branch with a reason.Mark or understand sold-out items
Sold-out and unavailable states prevent the register from adding affected items until an authorized inventory or catalog update restores sellability.
Open in TajerGo
Sign in with the appropriate role and confirm your Business Account and branch before continuing.
Read as Markdown · Guidance for support agents
Last reviewed 2026-09-06 · Send documentation feedback