Settle a table tab
Settling collects payment for the running table session and closes the bill when the backend confirms success. Open the occupied table, review all rounds and the tab total, and choose Settle and select the payment method. Confirm the table or recipient, service mode, promise time, and kitchen status before continuing.
Before you start
- An authenticated POS session on the intended branch.
- A reviewed order with the required service mode, table or recipient, and fulfilment details.
Steps
- Open the occupied table.
- Review all rounds and the tab total.
- Choose Settle and select the payment method.
- Wait for Bill settled.
Expected result
The table order receives one confirmed settlement and the table becomes available according to its final status. Do not open a duplicate table session or fulfilment order while the original result is unknown.
Permissions
- The staff member needs POS access for the active branch; table merge, kitchen round, and settlement controls appear only when the order state supports them.
Troubleshooting
POS does not let staff open the occupied table; they cannot continue to review all rounds and the tab total.
Before reopening the workflow, verify: An authenticated POS session on the intended branch. A reviewed order with the required service mode, table or recipient, and fulfilment details. Keep the same branch and record, reopen /billing, and try the blocked action once. If it still fails, stop and send Support the safe order/table reference, branch, service mode, slot, status, and time. For escalation, state what happens when staff open the occupied table.
The table, kitchen ticket, fulfilment slot, recipient, or order status is unresolved after the final checkpoint: Wait for Bill settled.
Inspect the original table session, kitchen ticket, promise time, recipient, and order status. Retry once only after finding the original order or table session and proving the change was not saved. When no single result can be proved, pause and provide Support the safe order/table reference, branch, service mode, slot, status, and time. Use the visible and saved records to determine whether staff could wait for Bill settled.
Related articles
Available tables open with a guest count; occupied tables with an active session reopen their running tab.Merge occupied tables
Merge mode combines two occupied table sessions after the cashier selects both checks.Send a kitchen round
A dine-in tab can send the current round to its order and then to the Kitchen Display; a saved round can still report a KDS delivery failure.Schedule a pickup order
Pickup requires a recipient name and a valid date or slot that is not blacked out or too soon.
Open in TajerGo
Sign in with the appropriate role and confirm your Business Account and branch before continuing.
Read as Markdown · Guidance for support agents
Last reviewed 2026-09-06 · Send documentation feedback