Merge occupied tables
Merge mode combines two occupied table sessions after the cashier selects both checks. Open table selection, choose Merge tables, and select two occupied tables with sessions. Confirm the table or recipient, service mode, promise time, and kitchen status before continuing.
Before you start
- An authenticated POS session on the intended branch.
- A reviewed order with the required service mode, table or recipient, and fulfilment details.
Steps
- Open table selection.
- Choose Merge tables.
- Select two occupied tables with sessions.
- Confirm Merge and verify the updated table state.
Expected result
Eligible source tables move into the selected destination without duplicate lines or a second active session. Do not open a duplicate table session or fulfilment order while the original result is unknown.
Permissions
- The staff member needs POS access for the active branch; table merge, kitchen round, and settlement controls appear only when the order state supports them.
Troubleshooting
The workflow stops while staff open table selection, before they can choose Merge tables.
Check the required state before trying again: An authenticated POS session on the intended branch. A reviewed order with the required service mode, table or recipient, and fulfilment details. Return to /billing without changing user, branch, or record. Try the blocked step once; if it remains unavailable, stop and provide Support the safe order/table reference, branch, service mode, slot, status, and time. Note whether POS changes as staff open table selection.
The table, kitchen ticket, fulfilment slot, recipient, or order status is unresolved after the final checkpoint: Confirm Merge and verify the updated table state.
Inspect the original table session, kitchen ticket, promise time, recipient, and order status. Retry once only after finding the original order or table session and proving the change was not saved. An unresolved mismatch needs Support review with the safe order/table reference, branch, service mode, slot, status, and time. The final evidence must establish whether staff could confirm Merge and verify the updated table state.
Related articles
Available tables open with a guest count; occupied tables with an active session reopen their running tab.Send a kitchen round
A dine-in tab can send the current round to its order and then to the Kitchen Display; a saved round can still report a KDS delivery failure.Settle a table tab
Settling collects payment for the running table session and closes the bill when the backend confirms success.Schedule a pickup order
Pickup requires a recipient name and a valid date or slot that is not blacked out or too soon.
Open in TajerGo
Sign in with the appropriate role and confirm your Business Account and branch before continuing.
Read as Markdown · Guidance for support agents
Last reviewed 2026-09-06 · Send documentation feedback