Add modifiers and item choices

Before you start

• An authenticated POS session for the intended branch.
• The current branch menu and register configuration have finished loading.

Steps

1. Select the product.
2. Choose required modifier groups and any permitted optional choices.
3. Review price changes.
4. Add the configured item to the cart.

Expected result

Required choices are satisfied and the configured line shows the selected modifiers and resulting price. Keep the cart open and do not add the item again while its line state is uncertain.

Permissions

• Register use requires POS access for the active branch; catalog, configuration, and stock corrections remain restricted to an authorized manager.

Troubleshooting

The workflow stops while staff select the product, before they can choose required modifier groups and any permitted optional choices.

Verify these conditions before another test: An authenticated POS session for the intended branch. The current branch menu and register configuration have finished loading. Return to /billing without changing user, branch, or record. Try the blocked step once; if it remains unavailable, stop and provide Support the safe cart reference, product or SKU, branch, line state, and time. Record the visible response when staff select the product.

The cart or register does not reflect the requested item change after the final checkpoint: Add the configured item to the cart.

Inspect the affected cart line, quantity, unit, modifiers, price, stock, customer, and service mode. Retry once only when the cart proves the change was not already applied and menu and stock data are current. An unresolved mismatch needs Support review with the safe cart reference, product or SKU, branch, line state, and time. Confirm from the records whether staff could add the configured item to the cart.

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