Sell a weighted item
Weighted products open a weight entry dialog and calculate quantity from the entered sale unit. Select a weighted product, enter the measured weight in the displayed unit, and check the calculated quantity and price. Review the final cart, customer, service mode, price, tax, notes, and stock state before checkout.
Before you start
- An authenticated POS session for the intended branch.
- The current branch menu and register configuration have finished loading.
Steps
- Select a weighted product.
- Enter the measured weight in the displayed unit.
- Check the calculated quantity and price.
- Confirm the line.
Expected result
The cart line shows the entered weight in the displayed unit and the corresponding calculated price. Keep the cart open and do not add the item again while its line state is uncertain.
Permissions
- Register use requires POS access for the active branch; catalog, configuration, and stock corrections remain restricted to an authorized manager.
Troubleshooting
When staff select a weighted product, POS blocks progress before they can enter the measured weight in the displayed unit.
Check the required state before trying again: An authenticated POS session for the intended branch. The current branch menu and register configuration have finished loading. Reopen /billing once and read the exact validation or configuration message. If the control remains unavailable, stop and give Support the safe cart reference, product or SKU, branch, line state, and time. Note whether POS changes as staff select a weighted product.
The cart or register does not reflect the requested item change after the final checkpoint: Confirm the line.
Inspect the affected cart line, quantity, unit, modifiers, price, stock, customer, and service mode. Retry once only when the cart proves the change was not already applied and menu and stock data are current. If those records still disagree, stop and send Support the safe cart reference, product or SKU, branch, line state, and time. The final evidence must establish whether staff could confirm the line.
Related articles
Browse the menu, select categories, or use register search to find a sellable item.Add a product by barcode
A connected scanner can send a barcode as keyboard input; TajerGo adds the matching product or reports that no product matches.Choose a product variant
Products with variants require a specific sellable option before they enter the cart.Add modifiers and item choices
Use the product configuration presented by the register to select required or optional modifiers before adding the item.
Open in TajerGo
Sign in with the appropriate role and confirm your Business Account and branch before continuing.
Read as Markdown · Guidance for support agents
Last reviewed 2026-09-06 · Send documentation feedback