Find products and categories
Browse the menu, select categories, or use register search to find a sellable item. Browse a category or enter a product name in search, confirm the item is sellable and has stock where stock controls apply, and select the product to add or configure it. Review the final cart, customer, service mode, price, tax, notes, and stock state before checkout.
Before you start
- An authenticated POS session for the intended branch.
- The current branch menu and register configuration have finished loading.
Steps
- Browse a category or enter a product name in search.
- Confirm the item is sellable and has stock where stock controls apply.
- Select the product to add or configure it.
Expected result
The intended sellable product is located under the current branch menu without changing the cart prematurely. Keep the cart open and do not add the item again while its line state is uncertain.
Permissions
- Register use requires POS access for the active branch; catalog, configuration, and stock corrections remain restricted to an authorized manager.
Troubleshooting
When staff browse a category or enter a product name in search, POS blocks progress before they can confirm the item is sellable and has stock where stock controls apply.
Before reopening the workflow, verify: An authenticated POS session for the intended branch. The current branch menu and register configuration have finished loading. Reopen /billing once and read the exact validation or configuration message. If the control remains unavailable, stop and give Support the safe cart reference, product or SKU, branch, line state, and time. For escalation, state what happens when staff browse a category or enter a product name in search.
The cart or register does not reflect the requested item change after the final checkpoint: Select the product to add or configure it.
Inspect the affected cart line, quantity, unit, modifiers, price, stock, customer, and service mode. Retry once only when the cart proves the change was not already applied and menu and stock data are current. If those records still disagree, stop and send Support the safe cart reference, product or SKU, branch, line state, and time. Use the visible and saved records to determine whether staff could select the product to add or configure it.
Related articles
A connected scanner can send a barcode as keyboard input; TajerGo adds the matching product or reports that no product matches.Choose a product variant
Products with variants require a specific sellable option before they enter the cart.Add modifiers and item choices
Use the product configuration presented by the register to select required or optional modifiers before adding the item.Sell a weighted item
Weighted products open a weight entry dialog and calculate quantity from the entered sale unit.
Open in TajerGo
Sign in with the appropriate role and confirm your Business Account and branch before continuing.
Read as Markdown · Guidance for support agents
Last reviewed 2026-09-06 · Send documentation feedback