Choose a product variant
Products with variants require a specific sellable option before they enter the cart. Select a product with variants, review each available option and price, and choose the required variant. Review the final cart, customer, service mode, price, tax, notes, and stock state before checkout.
Before you start
- An authenticated POS session for the intended branch.
- The current branch menu and register configuration have finished loading.
Steps
- Select a product with variants.
- Review each available option and price.
- Choose the required variant.
- Confirm it appears as the correct cart line.
Expected result
The selected variant appears once as the correct cart line with its displayed price. Keep the cart open and do not add the item again while its line state is uncertain.
Permissions
- Register use requires POS access for the active branch; catalog, configuration, and stock corrections remain restricted to an authorized manager.
Troubleshooting
Staff cannot select a product with variants because the control is missing, disabled, or rejected before they review each available option and price.
First confirm the following access and record state: An authenticated POS session for the intended branch. The current branch menu and register configuration have finished loading. Check those conditions on /billing and repeat only the blocked step once. Preserve the screen and ask Support to review the safe cart reference, product or SKU, branch, line state, and time. Keep evidence of the result when staff select a product with variants.
The cart or register does not reflect the requested item change after the final checkpoint: Confirm it appears as the correct cart line.
Inspect the affected cart line, quantity, unit, modifiers, price, stock, customer, and service mode. Retry once only when the cart proves the change was not already applied and menu and stock data are current. Do not repeat the action if the records conflict; ask Support to review the safe cart reference, product or SKU, branch, line state, and time. Before another attempt, establish whether staff could confirm it appears as the correct cart line.
Related articles
Browse the menu, select categories, or use register search to find a sellable item.Add a product by barcode
A connected scanner can send a barcode as keyboard input; TajerGo adds the matching product or reports that no product matches.Add modifiers and item choices
Use the product configuration presented by the register to select required or optional modifiers before adding the item.Sell a weighted item
Weighted products open a weight entry dialog and calculate quantity from the entered sale unit.
Open in TajerGo
Sign in with the appropriate role and confirm your Business Account and branch before continuing.
Read as Markdown · Guidance for support agents
Last reviewed 2026-09-06 · Send documentation feedback