Use voice capture for notes
When enabled, voice capture converts spoken preparation instructions into reviewable notes before they are attached to order items. Start voice capture, speak only the required preparation instruction, and stop and review the transcription. Review the final cart, customer, service mode, price, tax, notes, and stock state before checkout.
Before you start
- An authenticated POS session for the intended branch.
- The current branch menu and register configuration have finished loading.
Steps
- Start voice capture.
- Speak only the required preparation instruction.
- Stop and review the transcription.
- Confirm or edit the note before attaching it.
Expected result
The reviewed or edited transcription is attached only to the intended order item. Keep the cart open and do not add the item again while its line state is uncertain.
Permissions
- Register use requires POS access for the active branch; catalog, configuration, and stock corrections remain restricted to an authorized manager.
Troubleshooting
When staff start voice capture, POS blocks progress before they can speak only the required preparation instruction.
Before reopening the workflow, verify: An authenticated POS session for the intended branch. The current branch menu and register configuration have finished loading. Reopen /billing once and read the exact validation or configuration message. If the control remains unavailable, stop and give Support the safe cart reference, product or SKU, branch, line state, and time. For escalation, state what happens when staff start voice capture.
The cart or register does not reflect the requested item change after the final checkpoint: Confirm or edit the note before attaching it.
Inspect the affected cart line, quantity, unit, modifiers, price, stock, customer, and service mode. Retry once only when the cart proves the change was not already applied and menu and stock data are current. If those records still disagree, stop and send Support the safe cart reference, product or SKU, branch, line state, and time. Use the visible and saved records to determine whether staff could confirm or edit the note before attaching it.
Related articles
Browse the menu, select categories, or use register search to find a sellable item.Add a product by barcode
A connected scanner can send a barcode as keyboard input; TajerGo adds the matching product or reports that no product matches.Choose a product variant
Products with variants require a specific sellable option before they enter the cart.Add modifiers and item choices
Use the product configuration presented by the register to select required or optional modifiers before adding the item.
Open in TajerGo
Sign in with the appropriate role and confirm your Business Account and branch before continuing.
Read as Markdown · Guidance for support agents
Last reviewed 2026-09-06 · Send documentation feedback